Tuesday, 18 October 2011

Communication skills

To create a good interview, the interviewer will have to have good communication skills. This is one of the most vital aspects to a successful interview as the interviewee will want the full attention of the interviewer on them and nothing else.


Building a rapport:
Building a rapport is essential to a good interview. The interviewer should straight away attempt to create a good relationship with the interviewee so that they can get the most factual information out of them to make the interview a successful one. If they make a bad impression on the interviewee, this could end up with the interviewee been very stubborn and shy about things, especially if the interviewer goes into detail about subjects that they are very sensitive on.
Active Listening:
Active listening is also a very important aspect of communication skills as it is often used in a successful interview. Listening carefully to the interviewee's answer is vital as it may result in the interviewer adjusting there questions due to the interviewee saying something intriguing which the interviewer can pick up on and therefore ask more variation in questions. Bad active listening may result in a major confession or story been missed by the interviewer so therefore may lose them a lot of reputation.
Body Language
Body Language is the final essential part of good communication skills. The interviewer must portray them self in a good way and make the interviewee feel comfortable or the interview will just fail completely. For example, if the interviewer doesn't come across as confident to the interviewee, the interviewee will therefore feel very unsure and lost as they don't carry the confidence to reply to the interviewer.

A very good example of an interview with bad communication skills is the Russell Harty interview with Grace Jones. Harty turns his back to kelly which immediately riles her and she attacks him. Just turning his back to kelly is proof of Russell Harty's lack of skills because the interviewee should always stay as the centre of attention.

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